Vote this June for your STC Florida Officers

Your Nominating Committee is proud to announce the following slate of officers for the 2019-2020 chapter year:

President:  Debra Johnson
Secretary:  Crystal Brezina
Treasurer:  WC Wiese
Director-at-Large (Elect 3):  Karen Lane, David Coverston, Nick Ducharme

Elections will be held at our next chapter meeting on June 20 using the official ballot. This meeting also serves as our End of Year Banquet to celebrate. All are welcome to join, though only Florida chapter members can vote. You can download the official ballot ahead of time if you like. Members can submit ballots in three ways:

  1. You may bring the completed ballot to our June meeting
  2. Complete a ballot provided at the meeting
  3. Or submit your ballot by mail. If mailing, please protect your privacy using a double envelope – the sealed BLANK inside envelope protects voting privacy. Be sure your name and return address appear on the outer envelope. Mailed ballots must arrive by June 17. The chapter’s mailing address is Post Office Box 540444, Orlando, FL 32804-0444.

Be sure to congratulate this year’s nominees and thank them for their willingness to serve the chapter!

Meet Our May Presenter: STC President Ben Woelk

Join the Florida Chapter of STC on March 23, 2019 as we welcome Ben Woelk to share a bit of his journey as an introvert in leadership as he begins his year as President of the Society for Technical Communication: An Introvert’s Journey to STC Leadership.

Ben Woelk is the President of the Society for Technical Communication for 2019-2020. Ben is an introverted leader whose passion is mentoring and coaching introverted leaders. He’s had the opportunity to speak across the world about how others can become successful leaders by identifying and actualizing their introvert strengths. Those opportunities led to the creation of Introverted Leadership, a mentoring program that provides coaching services to empower prospective introverted leaders based on the unique abilities  their introverted nature provides.

Ben has been a Technical Communicator for more than 20 years. He’s helped manage a technical communications firm, consulted in communications and training to Fortune 500 companies, and is currently full-time staff and adjunct faculty in higher education. Ben has developed software and hardware documentation, documented processes for ISO 9001, developed and delivered instructor-led and web-based training, managed end user communications, designed processes, and written policies and procedures.

Ben has served as the Program Manager in the Information Security Office at the Rochester Institute of Technology (RIT) where he’s worked since 2004. He created a Digital Self Defense security awareness program that is respected across higher education, and manages policy development and adoption. Ben is an adjunct professor, teaching Computing Security and Technical Communication courses.

A Florida native, Ben began his studies at the University of Florida and did graduate work at Trinity International University, the University of Rochester, and the Rochester Institute of Technology. Ben holds an Advanced Certificate in Technical Information Design. He’s also a Certified Professional Technical Communicator (CPTC) (Foundation), an Approved Trainer for the CPTC, and a Certified Information Systems Security Professional (CISSP).

Tech Comm Career Interest Assessment

The STC Florida Chapter is hosting a free workshop on Saturday, April 27 on the UCF campus (virtual attendance also available) from 9:00 am to 12:30 pm EST. Please RSVP for the Workshop: Visualizing Your Career in Tech Comm, and let us know if you are attending in-person or online so that we can get an accurate headcount.

We ask all attendees to please fill out the Tech Comm Career Interest Assessment, which will be driving discussion for a part of the workshop. We have created the assessment based on core competencies widely recognized in technical communication. At the workshop, we will share your personal results with you and discuss the current career paths and job postings in the state of Florida that align with your interests in technical communication.


STC Florida Wins Platinum!

For your ongoing development of volunteers and leaders, and your virtual programming and outreach.

The Florida Chapter is thrilled to announce that we that have earned the Platinum Community Achievement Award (CAA) from the Society for Technical Communication for our community’s activities in 2018!

Please join me in celebrating and also thanking our tireless CAA chair Crystal Brezina! And thank you all for being a part of what we accomplished together in 2018! It was a historic year for the chapter, and I know we are all looking forward to more in 2019.

Meet the Panelists for the March 19 Employment Panel


We are thrilled to have the following esteemed panelists for the Annual Employment Panel on March 19:

Stephanie Young

Stephanie Young has been a technical communicator for 16 years. She graduated from UCF in 2003 with an English—Creative Writing BA and a minor in Studio Art. In fact, she started right out of college at Lockheed Martin on Lake Underhill as an illustrator. Now she manages a team of 16 people, performing both technical writing and Configuration Management on 27 different contracts for the Air Force and government customers. Stephanie has also been a program manager in charge of an Army contact for technical publications and training, and she worked in configuration management for AT&T Government Solutions. She is a certified Army instructor who has routinely performed training for soldiers and reservists.

Scott Dorsett

Scott Dorsett has been in Central FL since 1993, since graduating from UF. He has worked in staffing/direct placement/recruiting since 1999. A major focus of his recruiting since 2007 has been in IT, though he continues to recruit in almost all areas including administrative, accounting, marketing, sales, and teaching. Scott has been with Riptide Software for 5 years, where he handles recruiting, most HR functions, and some account management.

Jeff Wayman (Virtual)

Jeff Wayman is the Director of Customer Education for Sonatype where he leads a team of Sr. Content and eLearning developers, Instructional Designers, and associated leads. He drives the overall strategy for all product content and education development, including documentation, training, and technical guides.

I stumbled into my first Technical Communication Role in 2000, right at the tail end of the dot-com bubble (it was already bursting, but I was oblivious to that sort of thing). Over the years that followed, I finished a bachelor’s degree in English from USF in 2004. During that time I meandered through a variety of jobs that included Customer Service, TV Camera Operation, and even full-time carpenter. When I graduated, I repeatedly heard I needed experience (despite having quite a bit). So I took an entry-level role in HR (which I hated). By chance I befriended the geeks in the tech department at that company, and in short order coerced my way into a made-for-me Technical Writer role. Since that time, I’ve been a Business Analyst, Product Marketing Manager, Product Manager, Product Owner, and Leader. In my current role I lead the Customer Education Department – an entirely remote, agile team of around ten people that includes technical content developers, eLearning Developers, and an Instructional Design Manager. Content under the team’s management includes documentation, technical guides, product education, and the associated systems that support these help channels. As I’ve moved into leadership, I have a strong desire to champion autonomy, trust, iterative improvement, work/life integration, and most of all, keeping work fun. I work in parallel with my team, and appreciate that they are incredibly talented at what they do, and so much better than I ever was.

André Evans

André Evans is a Lockheed Martin Group Technical Staff member who works within Logistics Support Engineering to provide integrated logistics technical guidance in the areas of Logistics Support Analysis, Technical Publications, and Training. André believes that comprehensive, affordable, and efficient content development is the key to a successful war fighter, country, and company. André has worked as a hardware and software technical publications project lead for IBM and Lenovo personal computing divisions. In 2008, he moved to Orlando, Florida to work for Lockheed Martin Missiles and Fire Control. He has experience leading teams to develop operation and maintenance technical publications at the Organizational and Depot level of maintenance for all branches of the military. He is a current member of STC and the S1000D Steering Committee, and holds a BA in Language and Literature, Philosophy and Religion, and an MA in Technical Communication.

Mentors and Mentees Meet

Misty Arner and I were very excited to introduce the STC Florida Mentor-Mentee pairs for the mentoring program at our kickoff meeting this past Tuesday! Over a delicious meal at Bahama Breeze the pairs shared the experiences and got to know each other. Our mentors and mentees are off to a strong start with mapping out their goals for the year.

M&M Pairs

  • David Coverston – Amy (My-Nhon) Truong
  • W.C. Wiese – Shawn Menard
  • Dan Voss – Winfield Pearson
  • Diane Hogan – Cassidy Reyes
  • Bethany Aguad – Misty Arner

Welcome from the Chapter President

Welcome to STC Florida! We are so glad you are here. We are the Florida Chapter of the Society for Technical Communication, which advances the theory and practice of technical communication. Our goal is to develop the practice of technical communication in Florida by exploring and implementing emerging technologies while stressing critical core skills— and in the process creating and sustaining a cohesive statewide technical communication community. We hope you will join us in networking, fellowship, and sharing of information among passionate technical communicators throughout the state of Florida.

Here in Florida, we provide valuable and interesting programs to:

  • Provide educational resources
  • Promote best practices
  • Facilitate networking

We host monthly educational meetings on the third Thursday of each month, monthly virtual networking meetings, and other programs for our members. The details for our next meeting are available in the right sidebar.

I’m always interested in hearing how we can improve who we are and what we offer you. Please feel free to send me an email with comments, feedback, and suggestions. Have an idea for a meeting, program, speaker, or venue for the STC Florida Chapter? Share your idea with us!

I look forward to speaking with you at one of our meetings!

Debra Johnson – STC Florida Chapter President

Andrea Romero Featured in UCF Today

Andy Romero is President of the Future Technical Communicators club at UCF and a mentee in our STC Florida mentoring program. We are thrilled to see her article, “Technical communication blends passions, paves way for student success,” on the College of Arts and Humanities and UCF Today websites, where she shares her experience in the College Work Experience Program at Lockheed Martin, as well as FTC and STC. Andy has long been a shining light in our chapter, and we are thrilled to see her recognized for all she is doing in technical communication.

Dan Voss

Dan Voss is a “retired” but still active proposal specialist for Lockheed Martin who also provides industry training workshops in business and technical communication. An STC Fellow, Dan is recognized for his publications and presentations on diverse subjects at STC’s international conference and was the recipient of the STC President’s Award for his efforts on student outreach. With Lori Allen, he coauthored Ethics in Technical Communication: Shades of Gray, published in 1998—for which he became the only non-engineer to receive Lockheed Martin’s coveted Author-of-the-Year recognition. He has coauthored four research articles for STC’s Technical Communication as well as four articles for intercom. Dan and now-chapter-president Bethany Aguad, then a student at UCF, co-managed STC International’s student outreach and mentoring initiative from 2012 through 2014 and presented at Leadership Day at two international STC conferences. They also coauthored Chapter 5, “Teaching the Ethics of Intercultural Communication,” in an acclaimed anthology of research articles Teaching and Training for Global Engineering, edited by Kirk St.Amant and Madelyn Flammia and published in 2017.