Notes from 51st International STC Conference
Baltimore, Maryland, May 9-12, 2004
The Use of Humor, Metaphor, Psychology, and Sheer Zaniness to Defuse Volatile Situations,
Lower Your Blood Pressure, and Support Stress Management in Technical Communication:
Real-World Applications of M4A4Z4 Theory
Lockheed Martin Missiles and Fire Control
This workshop was designed to help participants "think outside the box" when it comes to using creative
humor as a de-stressor in the often deadline-driven, pressure-filled world of technical communication,
while also taking care to be mindful of the inherent risks involved with this strategy and how to mitigate them.
Notes are not available from this session because I was the presenter. However, an abstract describing the
workshop, instructions for the workshop activity, and the paper from the Proceedings are available at the
conference materials web site.