STC Florida Wins Platinum!

For your ongoing development of volunteers and leaders, and your virtual programming and outreach.

The Florida Chapter is thrilled to announce that we that have earned the Platinum Community Achievement Award (CAA) from the Society for Technical Communication for our community’s activities in 2018!

Please join me in celebrating and also thanking our tireless CAA chair Crystal Brezina! And thank you all for being a part of what we accomplished together in 2018! It was a historic year for the chapter, and I know we are all looking forward to more in 2019.

Meet the Panelists for the March 19 Employment Panel

Panelists

We are thrilled to have the following esteemed panelists for the Annual Employment Panel on March 19:

Stephanie Young

Stephanie Young has been a technical communicator for 16 years. She graduated from UCF in 2003 with an English—Creative Writing BA and a minor in Studio Art. In fact, she started right out of college at Lockheed Martin on Lake Underhill as an illustrator. Now she manages a team of 16 people, performing both technical writing and Configuration Management on 27 different contracts for the Air Force and government customers. Stephanie has also been a program manager in charge of an Army contact for technical publications and training, and she worked in configuration management for AT&T Government Solutions. She is a certified Army instructor who has routinely performed training for soldiers and reservists.

Scott Dorsett

Scott Dorsett has been in Central FL since 1993, since graduating from UF. He has worked in staffing/direct placement/recruiting since 1999. A major focus of his recruiting since 2007 has been in IT, though he continues to recruit in almost all areas including administrative, accounting, marketing, sales, and teaching. Scott has been with Riptide Software for 5 years, where he handles recruiting, most HR functions, and some account management.

Jeff Wayman (Virtual)

Jeff Wayman is the Director of Customer Education for Sonatype where he leads a team of Sr. Content and eLearning developers, Instructional Designers, and associated leads. He drives the overall strategy for all product content and education development, including documentation, training, and technical guides.

I stumbled into my first Technical Communication Role in 2000, right at the tail end of the dot-com bubble (it was already bursting, but I was oblivious to that sort of thing). Over the years that followed, I finished a bachelor’s degree in English from USF in 2004. During that time I meandered through a variety of jobs that included Customer Service, TV Camera Operation, and even full-time carpenter. When I graduated, I repeatedly heard I needed experience (despite having quite a bit). So I took an entry-level role in HR (which I hated). By chance I befriended the geeks in the tech department at that company, and in short order coerced my way into a made-for-me Technical Writer role. Since that time, I’ve been a Business Analyst, Product Marketing Manager, Product Manager, Product Owner, and Leader. In my current role I lead the Customer Education Department – an entirely remote, agile team of around ten people that includes technical content developers, eLearning Developers, and an Instructional Design Manager. Content under the team’s management includes documentation, technical guides, product education, and the associated systems that support these help channels. As I’ve moved into leadership, I have a strong desire to champion autonomy, trust, iterative improvement, work/life integration, and most of all, keeping work fun. I work in parallel with my team, and appreciate that they are incredibly talented at what they do, and so much better than I ever was.

André Evans

André Evans is a Lockheed Martin Group Technical Staff member who works within Logistics Support Engineering to provide integrated logistics technical guidance in the areas of Logistics Support Analysis, Technical Publications, and Training. André believes that comprehensive, affordable, and efficient content development is the key to a successful war fighter, country, and company. André has worked as a hardware and software technical publications project lead for IBM and Lenovo personal computing divisions. In 2008, he moved to Orlando, Florida to work for Lockheed Martin Missiles and Fire Control. He has experience leading teams to develop operation and maintenance technical publications at the Organizational and Depot level of maintenance for all branches of the military. He is a current member of STC and the S1000D Steering Committee, and holds a BA in Language and Literature, Philosophy and Religion, and an MA in Technical Communication.

Mentors and Mentees Meet

Misty Arner and I were very excited to introduce the STC Florida Mentor-Mentee pairs for the mentoring program at our kickoff meeting this past Tuesday! Over a delicious meal at Bahama Breeze the pairs shared the experiences and got to know each other. Our mentors and mentees are off to a strong start with mapping out their goals for the year.

M&M Pairs

  • David Coverston – Amy (My-Nhon) Truong
  • W.C. Wiese – Shawn Menard
  • Dan Voss – Winfield Pearson
  • Diane Hogan – Cassidy Reyes
  • Bethany Aguad – Misty Arner

Welcome from the Chapter President

Welcome to STC Florida! We are so glad you are here. We are the Florida Chapter of the Society for Technical Communication, which advances the theory and practice of technical communication. Our goal is to develop the practice of technical communication in Florida by exploring and implementing emerging technologies while stressing critical core skills— and in the process creating and sustaining a cohesive statewide technical communication community. We hope you will join us in networking, fellowship, and sharing of information among passionate technical communicators throughout the state of Florida.

Here in Florida, we provide valuable and interesting programs to:

  • Provide educational resources
  • Promote best practices
  • Facilitate networking

We host monthly educational meetings on the third Thursday of each month, monthly virtual networking meetings, and other programs for our members. The details for our next meeting are available in the right sidebar.

I’m always interested in hearing how we can improve who we are and what we offer you. Please feel free to send me an email with comments, feedback, and suggestions. Have an idea for a meeting, program, speaker, or venue for the STC Florida Chapter? Share your idea with us!

I look forward to speaking with you at one of our meetings!

Bethany Aguad – STC Florida Chapter President

Andrea Romero Featured in UCF Today

Andy Romero is President of the Future Technical Communicators club at UCF and a mentee in our STC Florida mentoring program. We are thrilled to see her article, “Technical communication blends passions, paves way for student success,” on the College of Arts and Humanities and UCF Today websites, where she shares her experience in the College Work Experience Program at Lockheed Martin, as well as FTC and STC. Andy has long been a shining light in our chapter, and we are thrilled to see her recognized for all she is doing in technical communication.

Dan Voss

Dan Voss is a “retired” but still active proposal specialist for Lockheed Martin who also provides industry training workshops in business and technical communication. An STC Fellow, Dan is recognized for his publications and presentations on diverse subjects at STC’s international conference and was the recipient of the STC President’s Award for his efforts on student outreach. With Lori Allen, he coauthored Ethics in Technical Communication: Shades of Gray, published in 1998—for which he became the only non-engineer to receive Lockheed Martin’s coveted Author-of-the-Year recognition. He has coauthored four research articles for STC’s Technical Communication as well as four articles for intercom. Dan and now-chapter-president Bethany Aguad, then a student at UCF, co-managed STC International’s student outreach and mentoring initiative from 2012 through 2014 and presented at Leadership Day at two international STC conferences. They also coauthored Chapter 5, “Teaching the Ethics of Intercultural Communication,” in an acclaimed anthology of research articles Teaching and Training for Global Engineering, edited by Kirk St.Amant and Madelyn Flammia and published in 2017.

Alex Garcia

Alex Garcia is a Senior Technical Writer at Lockheed Martin Missiles and Fire Control in Orlando, FL. He earned two concurrent bachelor’s degrees from UCF: in English—Technical Communication and in Space Engineering Technology. Alex fulfilled a life-goal as a systems engineer for the Space Shuttle Program until he transitioned full time into aerospace technical communication. Throughout the years, he has gained expertise in hardware documentation, proposal writing, and instructional system design for a government audience. In 2005, Alex was awarded the highly sought-after Melissa Pellegrin Memorial Scholarship for Excellence in Technical Communication. An STC member for 13 years, he has held just about every role in the STC Florida Chapter. His relationship with the chapter began as student president of the Future Technical Communicators (FTC) organization at UCF. As a student member of the chapter, he served as co-manager of the student mentoring program. As a professional member, he went to serve as Jaffe Award Committee chair, editor of the Memo to Members newsletter, chapter treasurer for two years, and then two terms as chapter president. For his leadership and dedication, the Society awarded him the Distinguished Service Award for Students (DSAS) in 2006 and the Distinguished Chapter Service Award (DCSA) in 2013 and 2015. Alex presented at the 53rd Annual STC Summit in Las Vegas in 2006 reporting on his experience as a summer intern for Ball Aerospace in Colorado, and he is looking forward to presenting in Orlando as president of the hosting STC Florida Chapter in 2018.

Nick Ducharme

Nick Ducharme is an Associate Configuration Analyst (and Technical Writer) at Lockheed Martin Missiles and Fire Control in Orlando, FL. He is an alumnus of UCF with a B.A. in English—Technical Communication. He has served for three years as communications manager and newsletter editor for the STC Florida Chapter. Nick earned the 2017 Chapter President’s Award for his work in these areas. Over the past several months, he has passed on his knowledge and experience with chapter communications and the Memo to Members newsletter to a successor, Emily Wells, another recent UCF graduate and high-potential future chapter leader. In 2017, he served as Nominating Committee chair for the chapter’s elections and he is now vice president for the chapter.